Practice Supports


Refresher Modules

The Comprehensive Refresher Program modules were developed by a team of BC Dental Hygiene educators. This self-study review program has been tailored to suit all dental hygienists – from those who completed their dental hygiene education many years ago, right up to the most recent graduates. This refresher program is flexible and can be customized to give you just what you need. It consists of 21 self-study modules, with each module focussing on a specific area of dental hygiene practice. These modules help hygienists to both prepare for the CDHBC’s QAP Assessment Tool, and to address individual learning goals. Originally developed in 2012, these modules have been re-written to include up-to-date information and address current QAP criteria. These modules are sold as downloadable pdf documents.

BCDHA Fee Guides

This guide has been developed by the British Columbia Dental Hygienists’ Association for use by dental hygienists who are not working in the traditional dental practice setting. This guide is available to dental hygienists that operate their own dental hygiene practices. NOTE: The fee guide comes into effect February 1st. Dental hygienists who work in the traditional dentist office setting will continue to bill using the dentist’s number and fees. Click here to view the CDHA National List of Service Codes

2023 BCDHA Dental Hygiene Services Fee Guide

2023 Abridged BCDHA Dental Hygiene Services Fee Guide

If you require a copy of past fee guides, contact


– PBC will pay fee code 00971 at the rate of 00125, which is limited to two units per patient per calendar year.
– 00971 will be eligible for a temporary period for dates of service between April 6, 2020 and the removal of emergency care restrictions coinciding with recommendations of the provincial health officer.
– Code 00971 is not covered for the First Nations Health Authority (Policy: 40000).


As we move towards voluntary membership, you will notice some of our webinars are now password protected. If you are a dental hygienist or dental therapist in BC, or you are a CDA Alliance Member, send an email to and we will forward the password to you.

The General Practitioner and Dental Hygienist’s Role in Improving Access to Care for Individuals with Special Oral Healthcare Needs

January 26, 2023

Join Dr. Mark Wolff to discuss how access to care can be improved for individuals with physical, intellectual and developmental disabilities.


  • Learn to identify the individuals who have Special Oral Healthcare Needs (and I proffer that we all have special needs) and what the accommodations needed for care,,
  • Learn how general dentists and dental hygienists can assess the dental needs of individuals with Special Oral Healthcare needs,
  • Learn how general dentists and dental hygienists can prepare evidence informed-informed care plans that address the needs of patients and caregivers to provide best accommodations for that patient,
  • Learn how general dentists and dental hygienists can deliver the evidence-informed care necessary to maintain the oral health for the vast majority of patients with “Special Needs Oral Healthcare”

The importance of sleep for oral and overall health

January 19, 2023

Why you may THINK we are getting enough sleep, but are not.  Explore the reality of our sleep deprived world and learn how to improve the oral and overall health of your children, your patients and yourself through sleep.

  • Learn the difference between restorative  and non-restorative sleep
  • Investigate the potential for diseases that may arise from poor sleep
  • Identify things that interfere with our ability to get a good night’s sleep

Courageous Conversations: Mastering the Important Conversations that You’ve Been Avoiding – Part Two: Framework

November 22, 2022

If we live or work in the world today, we are faced with conflict, disagreements, and important conversations that shouldn’t be avoided but often are. 

Katherine Eitel Belt, Dentistry’s Unscripted Communications Expert will show us how to successfully navigate and even enjoy handling moments of conflict, disagreements, and all those conversations we’ve been tolerating or avoiding. 

Using an easy 4-step process called ARCH and remembering 3 foundational concepts, Katherine will show us how anyone can become a skilled and capable communicator. 

Dementia and Implications for Oral Health presented by the Alzheimers Society

Thursday November 17, 2022


Click the video above to watch the members-only on-demand video.

Contact for the password.

You will learn about signs and symptoms, effective communication strategies, and practical tools to support clients and associates living with dementia. 

You can all play a role in making our community and workplace more inclusive and accessible.

This session will include Q&A and additional resources to support you in your career.


  • – to recognize the signs and symptoms of dementia
  • – to consider different strategies for supporting a person living with dementia
  • – to apply knowledge using a case study

Courageous Conversations Part 01 – Mastering the Important Conversations You’ve Been Avoiding – Mindset

Tuesday November 8, 2022

Learn to have difficult conversations with ease.


Click the video above to watch the members-only on-demand video.

Contact for the password.

A cornerstone of a productive, positive work culture is the ability to communicate within a team with compassion, accountability, non-judgement, and accuracy. It takes personal solid leadership to master conflict and challenging conversations, and that kind of leadership is an inside-out job. 

This presentation will help dental professionals stop avoiding these critical conversations and learn to embrace and succeed with them by using a self-management checklist and a simple 3-step mindset framework. 

This presentation includes real-life examples and tremendous inspiration about what can be accomplished professionally and personally when we assess and shift our mindset and internal emotional guidance system.  
This is one of the most fun, enlightening, and inspiring programs you’ll ever attend and one of Katherine’s favourite topics to present.  She believes these skills could change the world and that once you know them, you and your team will never be the same again.  No more excuses… and no more limits.
Learning Objectives:
In this course, you’ll learn:

  • The cost and the gift of conflict in the workplace
  • 3 steps to developing a positive leadership mindset and strong emotional platform
  • A self-management checklist to use before you speak into conflict\

HPV Webinar: A Silent Killer Among Us – October 6, 2022

What the Oral Health Professional Needs to Know!


This event highlights the “Call to Action” by the Chief Dental Officer of Canada and the recent Health Canada (HC) Notice of Compliance for the HPV vaccine to reduce the risk of oropharyngeal cancer & head and neck cancer.

Course outcomes:

  • Identify the referral pathway after a patient has received a diagnosis and the potential treatment and outcomes of HPV-related oropharyngeal cancer
  • Discuss the indication, dosing schedule, effectiveness and safety profile of the HPV vaccine
  • Identify communication strategies and supportive educational resources for the oral healthcare provider and the patient

Please contact for the password to access this members-only webinar.

Triunity Mortgage Group – August 10, 2022

Learn how you can benefit from a Triunity Mortgage.


Autism Quest: Robbie Messer and His Life With Autism – July 5, 2022

Let Robbie inspire you with his story – and provide you with tips that will help you support patients with Austism

Approval of HPV Vaccine to Reduce Risk of Oropharyngeal Cancer – June 14, 2022

Join us and a panel of experts to learn how you can support patients in learning more about HPV, risk and what they can do about it.

Never Assume: Making Space for Enhanced Cultural Humility with LGBTQIA2S+ Patients

Join Ryan Ruter, President and Co-Founder of Pearly White Prevention as he shares information on mental health and the LGBTQIA2S+ community – and how you can improve your own relationship with your patients.

Employment Rights with Lawyer Lia Moody: April 26, 2022

Lia has been working with BCDHA for several years to help Dental Hygienists and CDAs with job issues – contracts, loss of employment, change of hours, etc. If you need help, check out this webinar and if your question isn’t answered, email and we’ll connect you directly to Lia – no cost to members!

Wages and Benefits for the Clinical Dental Hygienist: Are Yours Keeping Up?

March 22, 2022

 Click Here for Handout of Slides



The Myths and Secrets of Interprofessional Education & Collaborative Practice with Dr. John Gilbert

January 18, 2022




BCDHA/BCDA Co-Webinar: The Effect of COVID-19 on the Oral Health of Elders Living in LTC 

November 22, 2021




Public Health Crisis – Health Threats and How Dental Hygiene Can Support an Equitable, Sustainable and Resilient Recovery from COVID-19
October 5, 2021




The Oral Systemic Message: Our Clients have never been more ready, are you?
September 21, 2021

For handouts referenced during this video please email



Dental Hygienists – How to Survive Clinical Practice!
June 10, 2021


HPV-Risk Management and Prevention Strategies
May 19, 2021

MHx Update Form  (This document may not open on your Smart phone)


HPV-The Impact on Screening Practices
April 21, 2021

Printable BCDHA HPV Campaign Handout

HPV-Related Head and Neck
Cancers: A Changing Epidemiology
March 24, 2021

Printable BCDHA HPV Campaign Poster


PPE is not enough
Protecting you & your patients during and after COVID-19!
February 24, 2021


Oral Telehealth:
Assess, Capture & Connect!
July 29, 2020

Handout Oral Telehealth

Employment Law Webinar
May 28, 2020

Transforming Health Benefits for BC First Nations
May 13, 2020

Handout FNHA Benefits Transformation

Income Protection for the Dental Hygienist
June 11, 2019

Antibiotic Stewardship
September 9, 2019

Vaccine Hesitancy – What does the Dental Hygienist need to know?
November 29, 2019

The Jane App Webinar
June 28, 2018

Regulatory Changes
November 6, 2019

Radiographic Interpretation for Dental Hygiene
April 17, 2017